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Meet Our Team

Carrie Mattox


Lynchburg, Virginia has always been my home and I knew I wanted to stay here so in 2008 I made my big move to follow my destiny. I bought Forest Hill Insurance Agency from my grandfather who had owned and operated the agency since 1983.

While I was earning my bachelor’s in business administration from Mary Baldwin College, I began working for my grandfather during summer and on holiday breaks. I then gained experience working as an underwriter for four years before taking the steps to agency ownership.

I am honored to carry on my grandfather’s legacy. In 2009, I won a trip to Alaska in recognition of my service, which of course, I took my grandfather with me. He’s the reason I do what I do.

When I’m not working, I relish spending time with my husband and daughter. We enjoy taking walks together and visiting the playgrounds and community market. I also love to make day trips around the area and explore the many hiking trails Lynchburg offers.

I’m proud to operate my agency in my hometown. My team is highly knowledgeable, with an average of 15 years of insurance experience. We genuinely care about customers and are proud to assist them as they make decisions that help protect what matters most: their family, home, car and boat.

Stop by and see us! We look forward to getting to know you.

Lisa D. Jennings


I have been in the insurance industry for 15 years, always looking forward to helping people manage their everyday risk.

I grew up in the small town of Madison Heights, VA and spend my free time watching my children grow into amazing adults.

During the weekends, I am usually on the field, watching our daughter play softball. One of my guilty pleasures is chips and dip, I just love it!

Also, I love helping the youth in our community.

Elizabeth Brown


I have almost six years of experience as a Customer Service Representative in the Insurance Industry. I have always enjoyed helping others find and fill their needs.

I grew up in Florida, always working in Customer service. I worked for nearly ten years as a customer-facing service representative and for the last six years as an over the phone representative.

I am an active member of my church. The people there treat everyone like family, and we spend our lives together. I also enjoy hanging out with the college students that are a part of the college ministry at my church and my life group.

Other than that, I really like Black and White movies, and I enjoy working with Habitat For Humanity.

David St. John


I have been in Insurance Business for 27 years. What most excites me about work is helping people with their insurance needs and protecting their families.

I grew up in Lynchburg, Virginia and I really enjoy when football season starts and being outside!

Robbie Gilbert


I have been in the insurance industry a few months now. Being an insurance agent has been a new and exciting career for me.

What most excites me about work is knowing that our customers have the best service and that we are providing them with the coverage possible.

I grew up in Lynchburg all of my life. I really enjoy The Green Bay Packers, I have been a diehard cheesehead my whole life.

When I’m not working, and if its football season, you’ll find me watching the Packers game. Currently, most weekends are spent with my fiancé and planning our wedding.

Guilty pleasure, talent or interest? I have been playing the drums just for kicks for about eight years.

Finally, when it comes to giving back, every October I work/donate with my friend’s campaign “Casting for Recovery” for BCA research.

Tameka Sandidge


I have twelve years experience working in the insurance industry. What I like the most about work is helping people from the unexpected. The contribution I can make is making sure each person I come in contact with understands the need for insurance.

I grew up in a small town, Amherst County where everyone is treated like family. I attended Averett University.

I personally enjoy my family. I have a 4-year old I can not stop talking about. He brings me joy each and every day.

When I’m not working, you can find me on a football or baseball field. Right now, in my life, I’m enjoying watching my sons play sports.

I have developed an interest in NASCAR racing. I have been attending racing events for a couple of years now. I also enjoy helping with church activities.