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Meet Our Team

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Carrie Mattox


I’ve owned my Insurance Agency in Lynchburg, Virginia, where I was born and raised, since 2008. You might say it was my destiny. I bought this agency from my grandfather, who had owned and operated the agency since 1983.

When I was working toward my bachelor’s in business administration at Mary Baldwin College, I began working for my grandfather each summer and on holiday breaks. I then gained experience working as an underwriter for four years before making the move to agency ownership.

I am honored to carry on my grandfather’s legacy. In 2009, I even won a trip to Alaska in recognition of my service. I took my grandfather with me, of course. He’s the reason I do what I do.

When I’m not working, I relish spending time with my husband and young daughter. We enjoy taking walks together and visiting the playgrounds in Lynchburg and the community market. I also love to make day trips around the area and exploring the many hiking trails Lynchburg offers.

I’m proud to operate my agency in my hometown. My team is highly knowledgeable, with almost all of us boasting more than 15 years of insurance experience. We genuinely care about customers and are proud to assist them as they make decisions that help protect what matters most: their family, home, car and boat.

Stop by and see us! We look forward to getting to know you.

Lisa D. Jennings


I have been in the insurance industry for 15 years. I look forward to helping people manage their everyday risk.

I grew up in the small town of Madison Heights, VA. I enjoy watching my child grow into adults.

During the weekends, I am on the ball field, watching our daughter play softball on most weekends. I could say that one of my guilty pleasures are chips and dip. I love them!

Also, I love helping the youth in our community.

Helen Jolley


I have worked in insurance for 20 years. I look forward to coming into the office, working with clients and getting to know them.

I grew up in Bedford County and graduated from Jefferson Forest High School.

Being with my grandchildren is something I really enjoy! Also, I like swimming or going to the movies.

I’m an old bartender at heart. So I enjoy listening to others talk about themselves.

Finally, as a volunteer activity, I work with the Women of the Moose.

Elizabeth Brown


I have almost six years’ experience as a Customer Service Rep in the Insurance Industry. I have always enjoyed helping others find and fill their needs.

I grew up in Florida. I have always worked in Customer service. I worked for nearly ten years as a Customer-Facing customer service and for the last six years as an over the phone customer service representative.

I am an active member of my church. The people there treat everyone like family, and we do life together. I enjoy hanging out with the college students that are a part of the college ministry at my church and my life group.

Other than that, I really like Black and White movies, and I enjoy working with Habitat For Humanity.

David St. John


I have been in Insurance Business for 27 years. What most excites me about work is helping people with their insurance needs and protecting their families.

I grew up in Lynchburg Va. I really enjoy when the football season starts and being outside!